Quality Management in Mind

Scarborough, Whitby & Ryedale Mind applies quality standards to the management and delivery of its services. We are guided by National Mind who provides best practice standards for the different services that can be provided by Local Mind Associations such as Scarborough, Whitby & Ryedale Mind. These quality standards ensure that our services are:

• Well planned and organised
• Appropriate to those who use them
• Consistent with the values of Mind
• Support the workers who deliver services

The standards apply to all direct support and care services provided by Scarborough, Whitby & Ryedale Mind and they cover all the quality areas that are essential to ensure safe and respectful practice for all service users.

For more information about Quality Management in Mind, visit www.mind.org.uk